For the Team in the Field

Article that will help the team in the Field use the freshOps Apps

19 articles in this collection
Written by Martin Callan, Mark Jones, and Andy Gittins

General Mobile Apps

Using Biometrics to unlock the App, Security Details and Site Induction Documents

To make it easier to access secure information on the mobile apps, we utilise the Users Device Security Details.

Written by Martin Callan
Updated over a week ago

freshOps App PIN Security

Info and Tips for maintaining security with your personal PIN.

Written by Martin Callan
Updated over a week ago

Getting Started Guides for Mobile App Users

Downloadable Guide to give your team in the field

Written by Martin Callan
Updated over a week ago

freshOps Mobile Apps

How to get the Apps, Getting Started Checklist and Troubleshooting

Written by Martin Callan
Updated over a week ago

Methods for Checking In

Different devices have different hardware, so we have multiple checkin methods to suit most popular devices

Written by Martin Callan
Updated over a week ago

Forcing a Checkout

How to checkout after you've left site. Employees may forget to Checkout onsite, so rather than return to site, they can Force a CheckOut

Written by Martin Callan
Updated over a week ago

Managing Permissions

freshOps needs certain permissions to operate correctly on your mobile device.

Written by Martin Callan
Updated over a week ago

Mobile App Users GPS Location Tracking Concerns

Written by Martin Callan
Updated over a week ago

How does GPS tracking work?

Written by Martin Callan
Updated over a week ago

What's the minimum Phone Requirements for the freshOps Apps?

Minimum Operating System Requirements and Minimum Hardware Requirements

Written by Martin Callan
Updated over a week ago

Android Application

Getting Started for freshOps Android Employee App Users

Quick Video Introduction for Cleaners/Mobile App Users on how to get started with the freshOps Android Employee App.

Written by Mark Jones
Updated over a week ago

How to get started Checking In on Android

An explanation of checking in and how to do a "Simple Check-In" on Android

Written by Martin Callan
Updated over a week ago

Enabling NFC on your Android Device

To simple Tap the freshOps Tag to Check-In, enable NFC on your Android Device

Written by Martin Callan
Updated over a week ago

Check-In with a freshOps Tag via NFC

Prompt: Check-in by tapping your smartphone against the freshOps tag on premises.

Written by Andy Gittins
Updated this week

Troubleshooting

iOS App not scanning the QR Code

Sometimes possibly getting an Invalid Tag/Mismatch Error

Written by Martin Callan
Updated over a week ago

Mobile App has No Check-In Button or says Checked In Elsewhere

Written by Martin Callan
Updated over a week ago

I can't Check-In via GPS as it says i'm not within an acceptable range

How to troubleshoot GPS Issues.

Written by Martin Callan
Updated over a week ago

Data Usage

iOS and Android App Downloads

How much data is needed to download mobile apps?

Written by Martin Callan
Updated over a week ago

How much data will the freshOps Apps use?

Written by Martin Callan
Updated over a week ago