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FAQ's
FAQ's
Frequently Asked Questions with simple Answers
26 articles in this collection
Written by
Martin Callan
and
Andy Gittins
How do I download my Subscription Invoices?
How do I get a copy of our Account's Invoices
Written by
Martin Callan
Updated over a week ago
What is the Beta Mode - freshOps WebApp
Details about what the Beta Mode is and how to use it
Written by
Martin Callan
Updated over a week ago
How do I do Hard Refresh of freshOps?
Sometimes cached data remains in the browser although a update has been pushed into the live version of freshOps
Written by
Martin Callan
Updated over a week ago
How do we know if the freshOps Tag has been removed?
Written by
Martin Callan
Updated over a week ago
How to Archive a Client, Site or Visit Schedules
How to Delete / Archive a Client, Site or Visit Schedule
Written by
Martin Callan
Updated over a week ago
Can a staff member log in earlier than the scheduled time?
Written by
Martin Callan
Updated over a week ago
Are the freshOps Tags/Discs water & weatherproof for use outside?
Written by
Martin Callan
Updated over a week ago
Can we Check-In if we can't put a freshOps Tag/Disc onsite?
Yes of course you can.
Written by
Martin Callan
Updated over a week ago
What is a CheckIn?
Written by
Martin Callan
Updated over a week ago
How do I get an Excel Spreadsheet or similar Payroll Sheet for all staff and their Check-In and Outs?
How to export the Timesheet Reports to a CSV File
Written by
Martin Callan
Updated over a week ago
If we terminate a staff member, are we able to block them from accessing freshops?
Written by
Martin Callan
Updated over a week ago
ChargeBee - What is it?
Written by
Martin Callan
Updated over a week ago
How long will it take to get the FreshOps Tags?
Written by
Martin Callan
Updated over a week ago
What do I get when I Sign Up for a Demo?
Written by
Martin Callan
Updated over a week ago
Will the Content and Data I enter in the 30 day trial roll over into freshOps after I Signup?
Written by
Martin Callan
Updated over a week ago
Do I need a smartphone to use freshOps?
Written by
Martin Callan
Updated over a week ago
How long does the Trial go for?
Written by
Martin Callan
Updated over a week ago
How do I order freshOps Tags?
Written by
Martin Callan
Updated over a week ago
How do I reset my Password?
Written by
Martin Callan
Updated over a week ago
Where is freshOps based?
Written by
Andy Gittins
Updated over a week ago
How do I Update my Credit Card Details?
Written by
Andy Gittins
Updated over a week ago
Re-send Employee Welcome Email
If you need to re-send an employees Employee ID & Pin, follow this.
Written by
Martin Callan
Updated over a week ago
In the Allocate Employees dropdown, it does not show all the recently added staff?
Allocating Employees to a Visit Schedule
Written by
Martin Callan
Updated over a week ago
Signup to a Freemium Account
How do I signup to a Free Account?
Written by
Martin Callan
Updated over a week ago
Tag Allocation Error
I can't assign the tag and keep getting an error
Written by
Andy Gittins
Updated over a week ago
How do I create Fortnightly Tasks?
Particularly around instructing staff to clean different areas or building on a daily rotation across a fortnight.
Written by
Martin Callan
Updated over a week ago