FAQ's

How do I do Hard Refresh of freshOps?

Sometimes cached data remains in the browser although a update has been pushed into the live version of freshOps

Written by Martin Callan
Updated over a week ago

Archiving Clients, Sites and Visit Schedules

How to Delete / Archive a Client, Site or Visit Schedule

Written by Martin Callan
Updated over a week ago

How do we know if the freshOps Tag has been removed?

Written by Martin Callan
Updated over a week ago

Can a staff member log in earlier than the scheduled time?

Written by Martin Callan
Updated over a week ago

Are the freshOps Tags/Discs water & weatherproof for use outside?

Written by Martin Callan
Updated over a week ago

Can we Check-In if we can't put a freshOps Tag/Disc onsite?

Yes of course you can.

Written by Martin Callan
Updated over a week ago

What is a CheckIn?

Written by Martin Callan
Updated over a week ago

How do I get an Excel Spreadsheet or similar Payroll Sheet for all staff and their Check-In and Outs?

How to export the Timesheet Reports to a CSV File

Written by Martin Callan
Updated over a week ago

If we terminate a staff member, are we able to block them from accessing freshops?

Written by Martin Callan
Updated over a week ago

ChargeBee - What is it?

Written by Martin Callan
Updated over a week ago

How long will it take to get the FreshOps Tags?

Written by Martin Callan
Updated over a week ago

What do I get when I Sign Up for a Demo?

Written by Martin Callan
Updated over a week ago

Will the Content and Data I enter in the 30 day trial roll over into freshOps after I Signup?

Written by Martin Callan
Updated over a week ago

Do I need a smartphone to use freshOps?

Written by Martin Callan
Updated over a week ago

How long does the Trial go for?

Written by Martin Callan
Updated over a week ago

How do I get more freshOps Tags?

Written by Martin Callan
Updated over a week ago

How do I reset my Password?

Written by Martin Callan
Updated over a week ago

Where is freshOps based?

Written by Andy Gittins
Updated over a week ago

How do I Update my Credit Card Details?

Written by Andy Gittins
Updated over a week ago

Re-send Employee Welcome Email

If you need to re-send an employees Employee ID & Pin, follow this.

Written by Martin Callan
Updated over a week ago

In the Allocate Employees dropdown, it does not show all the recently added staff?

Allocating Employees to a Visit Schedule

Written by Martin Callan
Updated over a week ago

Signup to a Freemium Account

How do I signup to a Free Account?

Written by Martin Callan
Updated over a week ago

Tag Allocation Error

I can't assign the tag and keep getting an error

Written by Andy Gittins
Updated over a week ago

How do I create Fortnightly Tasks?

Particularly around instructing staff to clean different areas or building on a daily rotation across a fortnight.

Written by Martin Callan
Updated over a week ago