So as an experiment, we Checked In & Out of 12 Sites a day for a month. Alot more than any of your employees are likely to use. Our total data usage on a Smartphone for the month was 30mb.
In comparison in the same month on that device.
Google Maps 135mB
You Tube 244mb
Google Services 178mb (this is actually updates that just kept the phone operational)
100's of Apps in between
Mobile Security 22.71mb
freshOps 22.9 megabytes
So you can see that if you have staff with a Smartphones, the data to keep it running is more than the freshOps App.
Should you reimburse your staff for the data?
If we take Telstra as an example being one of the more expensive data providers.
On average most providers offer data for $10/GB
1GigaByte Data costs $15/month
1GB is 1000mB
therefor 1mb of data costs $0.015
So freshOps would use $0.34/month of data of a Cleaners plan.
The choice is yours.