FAQ's

Frequently Asked Questions with simple Answers

Martin Callan avatar Andy Gittins avatar James avatar
23 articles in this collection
Written by Martin Callan, Andy Gittins, and James

Archiving Clients, Sites and Visit Schedules

How to Delete / Archive a Client, Site or Visit Schedule
Martin Callan avatar
Written by Martin Callan
Updated over a week ago

How do we know if the freshOps Tag has been removed?

Martin Callan avatar
Written by Martin Callan
Updated over a week ago

Can a staff member log in earlier than the scheduled time?

Martin Callan avatar
Written by Martin Callan
Updated over a week ago

Are the freshOps Tags/Discs water & weatherproof for use outside?

Martin Callan avatar
Written by Martin Callan
Updated over a week ago

Can we Check-In if we can't put a freshOps Tag/Disc onsite?

Yes of course you can.
Martin Callan avatar
Written by Martin Callan
Updated over a week ago

What is a CheckIn?

Martin Callan avatar
Written by Martin Callan
Updated over a week ago

How do I get an Excel Spreadsheet or similar Payroll Sheet for all staff and their Check-In and Outs?

How to export the Timesheet Reports to a CSV File
Martin Callan avatar
Written by Martin Callan
Updated over a week ago

If we terminate a staff member, are we able to block them from accessing freshops?

Martin Callan avatar
Written by Martin Callan
Updated over a week ago

ChargeBee - What is it?

Martin Callan avatar
Written by Martin Callan
Updated over a week ago

How long will it take to get the FreshOps Tags?

Martin Callan avatar
Written by Martin Callan
Updated over a week ago

What do I get when I Sign Up for a Demo?

Martin Callan avatar
Written by Martin Callan
Updated over a week ago

Will the Content and Data I enter in the 30 day trial roll over into freshOps after I Signup?

Martin Callan avatar
Written by Martin Callan
Updated over a week ago

Do I need a smartphone to use freshOps?

Martin Callan avatar
Written by Martin Callan
Updated over a week ago

How long does the Trial go for?

Martin Callan avatar
Written by Martin Callan
Updated over a week ago

How do I get more freshOps Tags?

Martin Callan avatar
Written by Martin Callan
Updated over a week ago

How do I reset my Password?

Martin Callan avatar
Written by Martin Callan
Updated over a week ago

Where is freshOps based?

Andy Gittins avatar
Written by Andy Gittins
Updated over a week ago

How do I Update my Credit Card Details?

James avatar
Written by James
Updated over a week ago

Re-send Employee Welcome Email

If you need to re-send an employees Employee ID & Pin, follow this.
Martin Callan avatar
Written by Martin Callan
Updated over a week ago

In the Allocate Employees dropdown, it does not show all the recently added staff?

Allocating Employees to a Visit Schedule
Martin Callan avatar
Written by Martin Callan
Updated over a week ago

Signup to a Freemium Account

How do I signup to a Free Account?
Martin Callan avatar
Written by Martin Callan
Updated over a week ago

Tag Allocation Error

I can't assign the tag and keep getting an error
Andy Gittins avatar
Written by Andy Gittins
Updated over a week ago

How do I create Fortnightly Tasks?

Particularly around instructing staff to clean different areas or building on a daily rotation across a fortnight.
Martin Callan avatar
Written by Martin Callan
Updated over a week ago