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freshOps Team App Users/Team Members
Getting Started Articles for your Team Members that will use the freshOps Team App
21 articles in this collection
Written by
Martin Callan,
Mark Jones,
and
Andy Gittins
Getting Started
Getting Started & Logging into the freshOps Team App
Welcome Email, Logging In, Credentials, Creating your New Pin and Completing your Profile
Written by
Martin Callan
Updated over a week ago
[Download] Getting Started Guides for freshOps Team App Users/Team Members
Downloadable Guide to give your team in the field
Written by
Martin Callan
Updated over a week ago
Download the freshOps Team App
How to get the Apps, Getting Started Checklist and Troubleshooting
Written by
Andy Gittins
Updated over a week ago
freshOps App PIN Security
Info and Tips for maintaining security with your personal PIN.
Written by
Andy Gittins
Updated over a week ago
Managing Permissions
freshOps needs certain permissions to operate correctly on your mobile device.
Written by
Martin Callan
Updated over a week ago
What are the minimum Smartphone Requirements for the freshOps Apps?
Minimum Operating System Requirements and Minimum Hardware Requirements
Written by
Mark Jones
Updated over a week ago
Checking In
Check-In Types Explained
Explanation of the 4 different ways you may be prompted to Check-In on the freshOps Team App.
Written by
Martin Callan
Updated over a week ago
freshOps Tags
Methods for Checking In using freshOps Tags
Different devices have different hardware, so we have multiple checkin methods to suit most popular devices when using freshOps Tags.
Written by
Martin Callan
Updated over a week ago
Check-In with a freshOps Tag via NFC
Prompt: Check-in by tapping your smartphone against the freshOps tag on premises.
Written by
Andy Gittins
Updated over a week ago
General Mobile Apps
Using Biometrics to unlock the App, Security Details and Site Induction Documents
To make it easier to access secure information on the mobile apps, we utilise the Users Device Security Details.
Written by
Andy Gittins
Updated over a week ago
Forcing a Checkout
How to checkout after you've left site. Employees may forget to Checkout onsite, so rather than return to site, they can Force a CheckOut
Written by
Martin Callan
Updated over a week ago
How does GPS tracking and location validation work?
Specifications of GeoFences and Location Collection
Written by
Martin Callan
Updated over a week ago
Android Application
Getting Started for freshOps Android Employee App Users
Quick Video Introduction for Cleaners/Mobile App Users on how to get started with the freshOps Android Employee App.
Written by
Mark Jones
Updated over a week ago
How to get started Checking In on Android
An explanation of checking in and how to do a "Simple Check-In" on Android
Written by
Martin Callan
Updated over a week ago
Enabling NFC on your Device
To TAP the freshOps Tag to Check-In you may have to enable NFC on your device.
Written by
Martin Callan
Updated over a week ago
Troubleshooting & Error Handling Messages
Location Can't Be Found
Error Handling Message saying "Location Can't Be Found"
Written by
Martin Callan
Updated over a week ago
iOS App not scanning the QR Code
Sometimes possibly getting an Invalid Tag/Mismatch Error
Written by
Martin Callan
Updated over a week ago
Not Within An Acceptable Range.
Error Handling Message appeared saying "Not within an Acceptable Range"
Written by
Martin Callan
Updated over a week ago
Data Usage & Privacy
iOS and Android App Downloads
How much data is needed to download mobile apps?
Written by
Martin Callan
Updated over a week ago
How much data will the freshOps Apps use?
Written by
Martin Callan
Updated over a week ago
Mobile App Users GPS Location Tracking Concerns
Written by
Martin Callan
Updated over a week ago