freshOps App

Andy Gittins

Martin Callan

Mark Jones

Getting Started Articles for your Team Members that will use the freshOps Team App

freshOps Team App Users/Team Members

Welcome Email, Logging In, Credentials, Creating your New Pin and Completing your Profile

Getting Started & Logging into the freshOps Team App

Quick Video Introduction to the freshOps Team App

Mobile App Introduction

Downloadable Guide to give your team in the field

[Download] Getting Started Guides for freshOps Team App Users/Team Members

How to get the Apps, Getting Started Checklist and Troubleshooting

Download the freshOps Team App

Info and Tips for maintaining security with your personal PIN.

freshOps App PIN Security

freshOps needs certain permissions to operate correctly on your mobile device.

Managing Permissions

Minimum Operating System Requirements and Minimum Hardware Requirements

What are the minimum Smartphone Requirements for the freshOps Apps?

Getting Started

Explanation of the 4 different ways you may be prompted to Check-In on the freshOps Team App.

Check-In Types Explained

Checking In

Different devices have different hardware, so we have multiple checkin methods to suit most popular devices when using freshOps Tags.

Methods for Checking In using freshOps Tags

Prompt: Check-in by tapping your smartphone against the freshOps tag on premises.

Check-In with a freshOps Tag via NFC

freshOps Tags

To make it easier to access secure information on the mobile apps, we utilise the Users Device Security Details.

Using Biometrics to unlock the App, Security Details and Site Induction Documents

How to checkout after you've left site. Employees may forget to Checkout onsite, so rather than return to site, they can Force a CheckOut

Forcing a Checkout

Specifications of GeoFences and Location Collection

How does GPS tracking and location validation work?

General Mobile Apps

Quick Video Introduction for Cleaners/Mobile App Users on how to get started with the freshOps Android Employee App.

Getting Started for freshOps Android Employee App Users

An explanation of checking in and how to do a "Simple Check-In" on Android

How to get started Checking In on Android

To TAP the freshOps Tag to Check-In you may have to enable NFC on your device.

Enabling NFC on your Device

Android Application

Error Handling Message saying "Location Can't Be Found"

Location Can't Be Found

Sometimes possibly getting an Invalid Tag/Mismatch Error

iOS App not scanning the QR Code

Error Handling Message appeared saying "Not within an Acceptable Range"

Not Within An Acceptable Range.

Troubleshooting & Error Handling Messages

How much data is needed to download mobile apps?

iOS and Android App Downloads

How much data will the freshOps Apps use?

Mobile App Users GPS Location Tracking Concerns

Data Usage & Privacy

getfreshOps.com

freshOps Global Website

freshOps UK Website

Find answers and get help from Intercom Support and Community Experts

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