freshOps Team App Users/Team Members

Getting Started Articles for your Team Members that will use the freshOps Team App

21 articles in this collection
Written by Martin Callan, Mark Jones, and Andy Gittins

Getting Started

Getting Started & Logging into the freshOps Team App

Welcome Email, Logging In, Credentials, Creating your New Pin and Completing your Profile

Written by Martin Callan
Updated over a week ago

[Download] Getting Started Guides for freshOps Team App Users/Team Members

Downloadable Guide to give your team in the field

Written by Martin Callan
Updated over a week ago

Download the freshOps Team App

How to get the Apps, Getting Started Checklist and Troubleshooting

Written by Andy Gittins
Updated over a week ago

freshOps App PIN Security

Info and Tips for maintaining security with your personal PIN.

Written by Andy Gittins
Updated over a week ago

Managing Permissions

freshOps needs certain permissions to operate correctly on your mobile device.

Written by Martin Callan
Updated over a week ago

What are the minimum Smartphone Requirements for the freshOps Apps?

Minimum Operating System Requirements and Minimum Hardware Requirements

Written by Mark Jones
Updated over a week ago

Checking In

Check-In Types Explained

Explanation of the 4 different ways you may be prompted to Check-In on the freshOps Team App.

Written by Martin Callan
Updated over a week ago

freshOps Tags

Methods for Checking In using freshOps Tags

Different devices have different hardware, so we have multiple checkin methods to suit most popular devices when using freshOps Tags.

Written by Martin Callan
Updated over a week ago

Check-In with a freshOps Tag via NFC

Prompt: Check-in by tapping your smartphone against the freshOps tag on premises.

Written by Andy Gittins
Updated over a week ago

General Mobile Apps

Using Biometrics to unlock the App, Security Details and Site Induction Documents

To make it easier to access secure information on the mobile apps, we utilise the Users Device Security Details.

Written by Andy Gittins
Updated over a week ago

Forcing a Checkout

How to checkout after you've left site. Employees may forget to Checkout onsite, so rather than return to site, they can Force a CheckOut

Written by Martin Callan
Updated over a week ago

How does GPS tracking and location validation work?

Specifications of GeoFences and Location Collection

Written by Martin Callan
Updated over a week ago

Android Application

Getting Started for freshOps Android Employee App Users

Quick Video Introduction for Cleaners/Mobile App Users on how to get started with the freshOps Android Employee App.

Written by Mark Jones
Updated over a week ago

How to get started Checking In on Android

An explanation of checking in and how to do a "Simple Check-In" on Android

Written by Martin Callan
Updated over a week ago

Enabling NFC on your Device

To TAP the freshOps Tag to Check-In you may have to enable NFC on your device.

Written by Martin Callan
Updated over a week ago

Troubleshooting & Error Handling Messages

Location Can't Be Found

Error Handling Message saying "Location Can't Be Found"

Written by Martin Callan
Updated over a week ago

iOS App not scanning the QR Code

Sometimes possibly getting an Invalid Tag/Mismatch Error

Written by Martin Callan
Updated over a week ago

Not Within An Acceptable Range.

Error Handling Message appeared saying "Not within an Acceptable Range"

Written by Martin Callan
Updated over a week ago

Data Usage & Privacy

iOS and Android App Downloads

How much data is needed to download mobile apps?

Written by Martin Callan
Updated over a week ago

How much data will the freshOps Apps use?

Written by Martin Callan
Updated over a week ago

Mobile App Users GPS Location Tracking Concerns

Written by Martin Callan
Updated over a week ago