Advice and answers from the freshOps App Team

Getting Started

Getting Started within the freshOps WebApp for Business Owners/Supervisors

freshOps Team App Users/Team Members

Getting Started Articles for your Team Members that will use the freshOps Team App

FAQ's

Frequently Asked Questions with simple Answers

What's New!

What's new in freshOps & what's changed.

General

Announcements, General Information, Troubleshooting etc

freshOps Basics

Some Basic terms and Glossary of some things we use in freshOps

Dashboard

The dashboard gives you the insights you need to supervise your cleaners better.

Clients

All things Client related, setup, allocations etc.

Sites

About sites inside freshOps

Tasks

About task inside freshOps

Team Members

All things employee related, setup, allocations etc.

Visits

Visits form part of your Cleaning Schedule, and enable you to create the schedule in which you service your client.

Shifts

Shifts are the individual records of staff as they CheckIn & Out of Visits and Visit Schedules.

Calendar

Outlines freshOps Visit Calendar Functionality

Travel Claims

Articles around how Travel Claims are made and how to deal with them within freshOps

Notifications

Alerts and Notifications Rules and Settings

Reports

Reports that can be generated within freshOps

freshOps Kiosk App

Team members don't have mobile devices, setup and Android Device and the freshOps Kiosk with ease

Integrations - Xero

Xero Integration

Account Management

How to manage your Subscription and Account.

Troubleshooting

Advanced Actions

Advanced actions are processes or workflows that are not obvious out of the box.