Feature Overview: The freshOps Support Team can now create additional user logins for existing freshOps accounts. These are basic access credentials without associated permissions or user tracking.
Key Points
This feature is for access management only
New logins are tied to existing accounts
No permissions management is included
No user activity tracking currently
Requesting New User Login
Steps to Request New Users
Login to your freshOps Account>Profile
2. Request to Add New User
3. You'll be redirected to a Form to add all their details
Your User ID, can be found on your Profile Page here
Once the User has been added
Your New user will receive a Welcome Email from freshOps with their;
Username
Password Creation Link
Steps for New Users
IMPORTANT FIRST STEPS for users that have been using the Primary Users Login Credentials to access freshOps.
Log Out of the current account that you have been using with the Primary Users SHARED Login Credentials.
If those shared login credentials are saved in a Password Manager such as Lastpass, Google Password Manager, iCloud Keychain etc, delete them from that Password Manager.
Once Invite is Received
Check for your Welcome Email from freshOps for the generated username.
Click Set a new password or copy and paste the link provided to setup a new password.
Input desired password in the password field with matching confirm password.
Once successful, a success message is displayed and the user will be sent a Password Successfully Changed email notification.
User can now use the provided username and newly created password.
Important Notes
Password Requirements
Minimum 8 characters
At least one uppercase letter
At least one number
At least one special character
Cannot be the same as username
Support Contact
For issues or questions:
Email: support@getfreshops.com